Effective Date: November 13, 2025
Last Updated: April 11, 2026

Who We Are

Our website address is: https://pathwiseit.com. PathWise IT is a managed service provider based in Oregon, United States. We are committed to protecting your privacy and handling your personal data responsibly.

Information We Collect

Comments

When visitors leave comments on the site, we collect:

• Data shown in the comments form
• Visitor’s IP address and browser user agent string (for spam detection)
• An anonymized hash of your email address may be sent to the Gravatar service to check for profile use. Gravatar’s privacy policy is available here. Approved comments may display your profile picture publicly.

Contact Forms

When you submit a contact form on our website, PathWise IT collects personal data you provide (such as name, email address, phone number, company, and message). These forms are powered by WordPress, Kadence WP, and HubSpot, which helps us store and process this data on our behalf to respond to inquiries, send requested information, and manage communications.

We share this collected contact information with HubSpot as a service provider under contract. HubSpot may process this data in accordance with its own privacy policy.

Interactive Assessment Tools

When you complete an interactive assessment tool on our website, such as our IT Cost Discovery Assessment, we collect the information you provide including your responses to assessment questions, contact details (name, email address, phone number, and company name), and general information about your organization’s technology environment.

This information is used to:

• Generate your personalized assessment results
• Contact you regarding your results and follow up on your inquiry
• Create and manage your record in our customer relationship management system (HubSpot)
• Improve our services and assessment tools

Assessment data is shared with HubSpot as a service provider under contract, in accordance with our Data Processing Agreement outlined below. We do not use your assessment responses for any purpose beyond those listed above, and we do not sell this information to third parties.

Akismet Anti-Spam

We collect information about visitors who comment on sites that use our Akismet Anti-spam service. The information collected depends on how the site is configured, but typically includes:

• Commenter’s IP address
• User agent
• Referrer
• Site URL
• Name, username, email address, and comment content (as provided by the commenter)

Media

If you upload images to the website, avoid embedding location data (EXIF GPS). Visitors may extract location data from uploaded images.

Cookies

We use cookies for:

• Saving your name, email, and website when commenting (1-year duration)
• Temporary login page cookies (discarded on browser close)
• Login and screen preference cookies (2 days to 1 year)
• “Remember Me” login persistence (2 weeks)
• Article editing cookies (1-day duration)

Embedded Content

Articles may include embedded content (e.g., videos, images, articles). These behave as if you visited the source site directly. Such sites may:

• Collect data
• Use cookies
• Embed third-party tracking
• Monitor your interaction with embedded content

How We Use Your Data

We use your data to:

• Operate and maintain our website
• Respond to inquiries and comments
• Detect and prevent spam and abuse
• Improve user experience and site functionality
• Respond to your inquiries
• Communicate information you request
• Provide updates and information relevant to our products and services
• Manage and improve our communications with you

By providing your email address, you consent to receive communications from PathWise IT. You may opt out of marketing or promotional emails at any time by clicking “unsubscribe” in the email or contacting us directly

Who We Share Your Data With

We do not sell personal data. We may share data with service providers for operational purposes (e.g., hosting, analytics, spam detection), under contractual obligations to protect your data.

If you request a password reset, your IP address will be included in the reset email.

We use third-party service providers to help us manage and process personal information, including HubSpot, which is used to collect, store and manage contact information submitted through our forms and communications. HubSpot processes this data on our behalf in accordance with its privacy and security practices.

Data Processing Agreement (DPA)

We have a contract with HubSpot that governs their processing of personal data on our behalf, including security and confidentiality obligations.

HubSpot’s privacy policy can be found here: https://legal.hubspot.com/privacy-policy

Data Retention

• Comments and metadata: retained indefinitely
• Registered users: personal data stored in user profiles
  • Users can view, edit, or delete their data (except usernames)
  • Administrators can also view and edit user data

Your Rights Under Oregon Law

Under the Oregon Consumer Privacy Act (OCPA), you have the right to:

• Know what personal data we collect
• Access and receive a copy of your personal data
• Correct inaccuracies in your data
• Delete your personal data (with exceptions for legal or security obligations)
• Opt out of targeted advertising and profiling
• Request a list of third parties with whom your data was shared

To exercise your rights under Oregon privacy law, including accessing or deleting your personal data collected through our website or third-party tools like HubSpot, contact us at [email protected]. We will respond within the required timeframe.

Sensitive Data

We do not knowingly collect or process sensitive personal data (e.g., health, biometric, or precise geolocation data) without your explicit consent.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children.

Data Transfers

Visitor comments may be checked through automated spam detection services. Data may be processed in the United States or other jurisdictions with appropriate safeguards.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is 100% secure.

Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised updated date.